Privacy Policy
WONDER MEETS AND TOURS PRIVACY POLICY
(Last modified on 9th July, 2025)
Wonder Meets and Tours ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, including booking tours, accessing our website, and interacting with us through various channels.
By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about this policy, please contact us at info@wondermeetsandtours.com.
1. Information We Collect
We collect personal data that you provide to us when booking a tour, signing up for newsletters, or interacting with us through our website or other communication channels. This includes:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Booking Details: Tour preferences, booking history, payment details, and other related information.
- Payment Information: Credit card information and billing details necessary to process payments.
- Device and Usage Information: Information about how you interact with our website and services, including IP addresses, device types, and browser information.
- Marketing Preferences: Information about your preferences for receiving promotional materials and marketing communications.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: To process and manage your bookings, payments, and other requests related to our tours.
- To Improve Our Services: To personalize your experience, improve our website, and offer better services tailored to your needs.
- Marketing and Communication: To send you updates, promotional offers, and newsletters based on your preferences. You can opt-out at any time.
- Legal and Regulatory Compliance: To comply with legal obligations, such as tax reporting, and ensure the security of our services.
- Customer Support: To respond to your inquiries and provide customer support.
3. Sharing Your Information
We may share your personal data with trusted third parties to facilitate our services, including:
- Payment Processors: To process payments and manage transactions.
- Tour Partners: To facilitate bookings with our third-party partners for specific tours, such as ticketing providers.
- Service Providers: For marketing, communication, website analytics, and customer service.
- Legal Compliance: If required by law or to protect our rights and interests, we may disclose your information to authorities.
We ensure that these third parties adhere to appropriate data protection standards and do not use your information for any unauthorized purposes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restriction: You can ask us to restrict the processing of your data in certain circumstances.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used format for transfer to another service provider.
- Right to Object: You can object to the processing of your personal data in certain situations, particularly for direct marketing purposes.
To exercise any of these rights, please contact us at info@wondermeetsandtours.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access control measures. While we take all reasonable steps to protect your data, please be aware that no method of electronic transmission is entirely secure.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can adjust your cookie preferences in your browser settings.
For more information on how we use cookies, please refer to our Cookie Policy.
8. International Transfers
If you are accessing our services from outside the European Economic Area (EEA), please note that your personal data may be transferred to and processed in countries outside of the EEA. We ensure that these transfers are compliant with applicable data protection laws and that adequate safeguards are in place.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page, and we will indicate the "Effective Date" of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Wonder Meets and Tours
Email:
info@wondermeetsandtours.com
Phone:
+33 1 76 27 66 76
Website:
www.wondermeetsandtours.com